Frequently Asked Questions

You have questions, we have answers.

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1. How much do your minor roadside assistance services cost?
Answer: Our roadside assistance services start out at just $85. This includes jump starts, lockouts, spare tire assistance, and fuel delivery, excluding the cost of fuel.

2. How much does it cost to get a new tire delivered and installed at my house?
Answer: New tire fees range from tire size, tire brand, and your location at time of service. Our service cost for New Tire Delivery is $150 plus the cost of the tire. We also offer Used Tire Delivery services. 

3. Where are you guys located, I need help fast?
Answer: We are located everywhere, ready to assist. 

4. What are average wait times for receiving service?
Answer: Our average wait times are 25-45 minutes, if that, we do the best we can to get to you in the fastest time possible.
 

5. Do you fix rims?
Answer: We do not repair rims, but we may be able to get you home with a spare, call to check.

 
6. Do you sell tires?
Answer: Yes, we sell deliver and install tires at your home, office, or roadside location. Available 24/7.

 
7. How much does it cost to get a new battery installed at my house?
Answer: Our service cost for Vehicle Battery Installation is $150 plus the cost of the battery. Depending on your vehicles power needs the cost of the battery can range. Call in, and we will give you options on your price based on your desired warranty.

 
8. What forms of payment do you accept?
We accept most forms of payment including cash, most debit & credit cards, Cash App, and Apple Pay.

9. Can I pay for services over the phone?
Yes, we accept payments over the phone, but you may be asked to give extra information, and you must be the person who owns the card.

10. Are you closed on holidays?
Yes, we are often closed on holidays, but we may take a call here and there to assist those who need to get to their loved ones.

11. I have roadside assistance insurance, but they are closed. Can you guys help?
Yes, we can get you home today, but we would have to collect payment upfront. We then give you a receipt to turn into your insurance for reimbursement. Our fees start at just $85.

12. I want to do roadside assistance as a side hustle, can I work for you guys?
Sure, give us a call and tell us just that, we will get you taken care of.

13. My car is broke-down, do you offer mechanical services?
No, we unfortunately do not, but we know someone who may be able to help, give us a call and find out.

14. I have a stripped lug nut; can you guys remove it?
Yes, we use special stripped lug-nut removal equipment to remove any stripped nut or bolt. Pricing for this service ranges from $85-$125

15. I lost my locking lug nut key and I can't get my tire off can you guys help?
Yes, we can remove them starting at just $85. Pricing for this service ranges from $85-$125.

16. Do you offer refunds?

All sales are final, but we do our best to accommodate any negative experience with our company, if there's an issue, let us know. NOTE: If we come out to service your vehicle and cannot get the job done for any reason, we may charge you in full or refund you partially at our discretion. Arriving on site and not completing the scheduled service does NOT relieve you of any or all liability or payment obligation. 

17. Can I get service now and pay later?
No, all customers must pay for service before, during or after service. We reserve the right to collect payment upfront for any service.

18. How Fast Should You Drive on the Spare Tire?
The recommended speed for traveling on a spare or donut tire is 50 MPH. Most tires have this speed rating on the tire itself.  Refer to your manual for help.

19. How Long Can You Use the Temporary Spare Tire?
You should only use the temporary spare tire for emergencies. You should only use the spare to drive for up to 50 miles. 

20. If you guys come out to provide a roadside assistance service and cannot complete the service, do I still have to pay?
In short, there are numerous reasons in which a roadside assistance service cannot be completed. In almost all situations we will get the job done but if we cannot, we still have to charge you a service fee. This fee can range from $45 and up based on the service attempted, the amount of time taken, distance and time of day.

21. If I cancel a service after paying, do I get a full refund?
If you ask for service and cancel within a 5-minute window we will refund you in full no questions asked. If you cancel after the 5-minute window, you may be partially refunded or not refunded at all, at our discretion.

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